Customer Testimonials
Thank you to the incredible service team, Jared Peters, and the rest...going above and beyond caring and taking good care of me and my car. I would have no hesitation to recommend this service department to anyone needing their Toyota worked on! Thanks so much for being so honest and dedicated to customer care.
Chris Chism got me into Tacoma I needed automatic and let me drive the manual.
My entire experience with Durango Toyota has been excellent! I am on my second lease and will wholeheartedly recommend their services 100%
My son bought his first vehicle, Toyota Tacoma, with Eric Simon and it was a great buying experience for him. Eric took care of us during the purchase and made sure we were totally satisfied. I would definitely buy another vehicle from Durango Motor Company. We did have a few minor issues with the battery, which was causing long starts and dead upon shut off. The service departme4nt was great... they took the truck in immediately corrected the issues and did it all with a smile. Thank you all for the assistance and friendly experience!!!
I’ve fought in three wars across four continents and then transitioned to sales where I built a practice of more than 300 clients from 0 in under five years. I say that to say that I have a high standard of both service and salesmanship. After this few short hours with Eric Simin I’d confidently say that I’d go to battle any day with this man in any arena. A family man who’s honest and follows through. Thanks for the new truck at a new time in my life and all you and your teams did.
Jimmy and Eric are the best! Eric got me into the dealership and Jimmy got me a great deal on a new 2024 RAV4! Extremely friendly and reliable, I’d suggest Durango Motor Company to anyone looking to buy a new or used car.
I worked with Garrett Black on a new Tundra. He’s very knowledgeable and professional and made the whole process very simple.
I worked with Zach M in purchasing a pre-owned vehicle. Zach streamlined the whole process and cut out most of the wait time. Paperwork took less than 50 minutes, which I greatly appreciated. Zach was sincere in providing the best customer experience possible. I will be returning for further business with DMC.
Great customer service! Garrett is a great salesman! Highly recommend this salesman and this dealership!
Derek Romero managed the vehicle transaction; his guidance, and process management, allowed me to concentrate on work, in Charleston, and not be concerned about replacement car, insurance, title/registration. Initally I was going to purchase a used vehicle, but remebered DMC: called spoke to Derek - he asked for specs on vehicle and qouted a vehicle transaction price (with line items) that was easy to understand, and was available on text and email. Derek directed registration, insurance, payment, and delivery of vehicle, while i was working out of state, and the total price was signifacantly lower than other dealers, in ...
If you’re looking for the place to purchase your next ride, this is the place to go - Sam and Alec went above and beyond to get my wife into a reliable affordable car and couldn’t be happier - great selection of cars wether you want something economical or fast and fun or a sick truck - ask for Sam and he’ll get you exactly what you’re looking for! 10 stars if I could, these guys are the best!
Eric Simon was our salesman. He was very friendly, helpful, and knowledgeable, and professional. He helped find the right vehicle for us. He really went above and beyond to satisfy and make us happy.
Mel Watson was so kind and helpful. He was honest and not pushy. He went above and beyond.
Great Experience buying from Durango Value Autos. Zach McGarry was very personable and clearly passionate about his job. It made the process smooth and enjoyable. And always a positive experience working with Tanner. Would buy from here again.
We are grateful for Zachary McGarry and his over the top service he provided us for our vehicle purchase! His honesty, attention to detail, and customer service is top notch! We highly recommend him for any vehicle purchase!
Derek Romero was awesome! He was so helpful and knowledgeable. Every other dealership on the western slope can't cpamre to Durango Toyota motor. Highly recommend Derek Romero as a salesperson
Thanks to Nate Hague for assisting us in turning in our 2020 RAV-4 and exchanging it for a new 2023 RAV-4 Hybrid. He made the process easy and comfortable, with no pressure (how it should be!) but keeping us informed about when our new car would be ready for pickup.
I had wonderful experience buying my new 4Runner from Durango Motor Company. Derek Ramero and the rest of the team were very helpful. It was a simple and easy process. I also appreciate the help the Accessories team provided when I was exploring some options after my new 4Runner came in. I couldn't be happier!
Caleb was easy to work with, very friendly, kept me posted on options. Unfortunately there was no inventory for what I wanted to purchase.
I had a great buying experience at Durango Motor Company, I would recommend to others.
Best customer service ever from Tanner and Alec. Above and beyond quality of care and communication. They didn’t except any no’s from the lenders and got us 2 vehicles in 1 day. A 2010 Honda Pilot and a 2019 Dodge Ram. These guys are the best!!!
Great service. In and out on vehicle service “oil change, tires, ext” very helpful service advisor and technicians.
Zach Benz and Kane Tucson, wow, what a team. Any questions I had throughout the car buying process were quickly answered. Most importantly, at one of the worst times to have to buy a vehicle and when other dealerships are charging $6,000 over MSRP (I’m looking at you, Lawton Kia of Lawton, Oklahoma), Durango Motor Company not only gave a discount but welcomed my partner and I with slushies. TWO types of slushies. The pink lemonade was so good, I have to imagine Zach was personally responsible for that as well considering both the quality and how involved Zach was ...
Great service 100% of the time, made the process very pleasant. Really happy with everything.
I Recently bought a 2014 cross track from Durango motor company. Rod who help me with the purchase of my vehicle was very helpful and the customer service was excellent
picking up 2022 RAV4 prime tomorrow! Excellent customer service, I've been working with Rod. All my concerns have been addressed thoroughly.
Rod McBroom was excellent -- we purchased a new Avalon Hybrid and he and the team at Durango Motor helped us learn how to work all the electronics and worked hard to find us a new hybrid car. Buying this car was easy and did not take all day like some dealerships. Rod has always been helpful whenever I had a question. I do not see McBroom's name on this list but give him 5 stars for a job well done.
Zach Benz and the team at DMC were great to work with. I purchased from out of state and they made the experience awesome. I will buy from DMC again, even with the 12-hour drive back home!
First off, I highly recommend! Zach Benz was my salesmen and when I tell you I went in not knowing what I was really looking for, I mean I had a list of like 10 different cars I might like. He worked with his team lead and found me a great car. I test drove two cars but the one they suggested first was the winner. I have worked in the car business for quite a few years and bought about 5 vehicles and this was by far the Quickest and smoothest experience. No pressure was applied, they were understanding and explained ...
Justin was extremely helpful! I was very confused about the settings on my 2021 RAV4, never having had a vehicle like this. (My previous was a 2008.). He sat with me in the vehicle and explained everything clearly. I was truly grateful for the time he spent with me! He clearly takes customer service to heart.
Sameer was a total professional and I genuinely loved my car buying experience. Everyone in the office was super friendly and I think their honesty is so refreshing and genuine. Outstanding people.
I had my car in the Abra shop for body repairs and decided to have the inside detailed. THEY DID A GREAT JOB! They cleaned every nook and cranny. It looked great! Worth every penny. Thanks!
My wife and I drove from Colorado Springs to this dealership after viewing a used Jeep Wrangler on the web. We had good communication from Rod and confirmed the Jeep would be available on our arrival. With great assistance from Lynn and Matt we also were able to obtain better financing terms than the pre approval from our own credit union. Needless to say we we pleased with our experience with DMC, Thanks again to Rod, Lynn and Matt. We would definitely recommend Durango Motor Company to our family and friends.
Justin was very helpful , knowledgeable and friendly. I was promptly helped and I couldn’t be happier with my overall experience . This service team is great !
Awsome customer service! Go see Amir he was our salesman! Alec our sales manager! very good customer service! And good quality vehicles. Good people - took care of us and got me in my jeep with an awsome deal- Thank you guys so much! Appreciate you guys.
Conan Heath was great to work with. Great service, friendly and attentive. And I wound up with a great car. I've bought there before and would again.
Thank you Josh Buchanon, i know all things are going well for you because you helped me out with some solid advice and practical real world application scenarios that would benefit Myself & My Family in respect to each feature My Beautiful 2016 Jeep Cherokee Limited is a bitchin' ride I tell ya what. Stealth.Sleek.Sport. I wish you well my friend. Grattitude.
I walked into Durango Motor Company upon many referrals just to look at what options I would have in regards to trading in my car but John Evers did such an amazing job finding a car that was perfect for my daughter and I and at a great deal for me that I ended up walking out of there with a new car! He was very knowledgeable, patient, and very kind that he made the process go super smooth. I couldn't be any happier with my purchase and I will definitely return to them in the future. Thank you ...
Durango motor company offers excellence in every category. Not only do they prioritize the customer experience, but the sales people are not paid on commission. It allows the customers to feel like they always wanted when purchasing a vehicle... Important. Nobody wants to shop at a dealer that upcharges their cars just to make an extra buck. GO to Durango motor company if you want nothing but the best!
Bought my last 6 cars from Durango motor company. I like the no haggle business model. Prices are always very competitive. I will continue to use them in the future.
I was an out of state buyer. Conan did an excellent job on informing me of the process and gave me all the information I needed about the truck in a timely fashion. He FaceTime with so I could hear the truck run and drive. Once I decided to purchase the truck, he worked it out to add a back up camera to the “used” truck and rolled it into my loan. I flew from Atlanta, Georgia to Durango, CO for this truck, which I believe I got a fantastic deal on, and he picked me up from the airport ...
Drove in from out of state late in the day. Alex was more than happy to stay late as we looked over vehicle of choice. No pressure which was a great bonus. Very much just wanted to make sure the 4Runner fit our needs and being used that it meet our expectations. I must say the whole experience was great and far surpassed our expectations. The vehicle was in top notch condition and looked as clean as new. Toyota Certified is the way to go. With only 10k miles on 4Runner, my warranty is better than buying new. Most people ...
Incredibly friendly and sincerely interested in the customer. I recommend working with Durango Motor Company. Die everything they could to satisfy my need I the purchase of a car.
I purchased a new 2020 Rav 4 from Durango Motor Company. I travelled from Albuquerque NM to get it. Well worth the journey! Jarrod provided excellent service. I couldn't be more satisfied!
Very good experience, no pressure. Conan was great helping pick what would fit my budget. Every one at Durango Value was established especially friendly and helpful. Worked well together as a team.
Martin, was wonderful!!! He made the experience effortless. He was kind and very thoughtful. I trusted him from the very beginning of the process. I would recommend him to my friends.
Thank you Kestrel Chaney for making this car purchase so easy. I really appreciated the fact that there was no high pressure sales pitch. She listened to what I needed and wanted and went about finding me a car. As they didn't have what I was looking for on the lot she and Paul Weiner went on a search to find exactly what I wanted. I will forever be grateful to Kes for keeping me updated on the search and for helping me through the purchasing process. She was very knowledgeable about the cars and I appreciated her low ...
Just bought a GMC Sierra 1 ton flatbed and a Tundra a couple years ago. John Evers has worked wonders for me and my companies vehicles.
New Tacoma purchase was smooth. Matt was easy going and encouraged my extensive test drive. Tracy, in finance, was a pleasure to talk to and provided ample information so I could make the right decision on terms. All in all, good, no hassle buying experience.
This is a great customer focused dealership. We went in planning to just look at options, but because of a friendly very well informed sales person (Kestrel) and the availability of options combined with reasonable pricing and the fair trade-in offer we wound up purchasing a vehicle. We will continue to do business with DMC and would recommend them highly.
I had a two year lease on a RAV4 that was ending, and decided to purchase a Sienna. Martin found the exact vehicle I was looking for and had it delivered within a couple of days. He evaluated my RAV4 and gave me some credit for that, and made the process super easy.
Jimmy Crespo, who was my sales person for my buying a new Rave4 was great. We discussed my needs and he showed me a variety of New and Used cars providing me with information and insights about them so that I felt I was making the best choice.
No arguments about price; Sales person was sincere & to the point in discussion; Salesperson remained focused. Did not attempt to influence us in our decision.
Our sales rep, Kestrel Chaney and the other staff were helpful, professional and knowledgeable about all aspects of buying our new Toyota Four Runner. Every aspect of pricing, trade-in value, and financing were straight forward and honest. We are familiar with the service department and will continue to use them for servicing our auto. Thank you Durango Toyota!!!
The guys were great, very helpful. I like that they're pay is based on customer satisfaction and not a commission off the car sold.
Mike Aus runs a superior car dealership, that's all there is to it. They price fair, care about their customers, and know their business. From the top down they care about their customers.
We had our 2009 Toyota Highlander Hybrid serviced. Afterwards we found dirty handprints inside and the glove box had been opened, contents removed. We called the GM with our concerns. Within one hour we received a call from Bryan Townsend, the finance director. He explained that the glove box was opened to access an internal air filter. He apologized the contents had not been replaced and offered to meet us immediately so he could personally clean the interior of the car. Our past service visits have always been great experiences! These folks definitely know how to take care of customers and ...
We went to Durango Motor Co just to see what was available and what things cost. We had previous dealings with New Country Auto and figured we would be going to Farmington to shop. We were pleasantly surprised at how wonderful everyone was. I have never bought a new vehicle. I did not think that I could have one. Taryn Smith set us up with a New Toyota Tundra in a lease deal that works for our budget. He also offered to help us look at other places to see if we could find anything better. We did not see ...
Our salesperson, Jade Lutjen was such a pleasure to work with. Informative, pleasant, NOT PUSHY, a HUGE plus in my book, and worked directly with me, not my husband, since I am the one who will be driving, and paying for my new Tacoma.
My Wife and I had a very pleasant buying experience at Durango Motor Company. We were looking for an older 2nd hand car to keep here in Durango. We selected a 2008 model which met our needs nicely. "The Big Canadian", Dylan Forsythe, as the primary sales person, was extremely helpful and not pushy neither were the others we dealt with (Bill and Nolan). The car needed a few repairs (new windshield) and a check out on the AC, which Dylan, Bill and Nolan all said would be taken care of to our 100% satisfaction (not just a top up ...
A great BIG THANK YOU to Dylan,Bill,and Noland,at Durango Value Auto.They went that extra mile,and made my car shopping experience super fun!Very friendly and personable staff!Much Thanks!!!
WOW! What an amazing car buying experience. My husband and I will definitely be customers for life. Rod McBroom was honest, knowledgeable, proficient, and most of all personable. There were no hidden surprises or unexpected events. ALL staff we encountered were friendly, made eye contact and waved. It was such a pleasant experience, both my husband and I thought it was to good to be true. It's true, and this is the place to purchase a vehicle! Thank you Rod and Catalin, we look forward to seeing you in the next year for another car purchase! Cheers, The Foust'...
I started off looking for a pickup. I ended up with a sports car. Rod was patient and accommodating while I figured out what I wanted. My previous vehicle had given out, and I was in a rental car while a shopped for a new one. After my purchase I needed to return the rental to the airport. Rod graciously offered to pick me up at the airport and return me to the dealership and my new car.
We are happy with our car. Martin did a great job with the sales. We were explained about all the cars bells and whistles!! great job Martin.
Brandon Cruz worked really hard as well as all the staff at Durango Motor Company to help my wife and I get into a much needed SUV. I would recommend them to anyone who is looking to find the right car for the right price with great people! Thank you Durango Motor Company!
I recently leased a 2016 Toyota 4 Runner with the assistance of Jade. Durango Motor Company has the most competitive pricing, fair trade-in offers and overall excellent customer service without feeling overly persuaded or aggressive. They are knowledgeable, competitive with their pricing and made the overall experience quick and easy. I highly recommend DMC!!!
I recently purchased a 2016 Tacoma at Durango Motor Company. Having been in many dealerships, I have to say that this dealership is one of the finest sales operations I have encountered. Jade, my sales consultant, was absolutely GREAT! He was easy to work with and he got the truck with the accessories and exterior color I wanted. Jade never tried to pressure me and was always very courteous, as was everyone I spoke with. An outstanding sales consultant, outstanding dealership and a good price.
Purchased 2016 Tundra. Easy and friendly transaction. Traveled from Denver to pick up truck because of the exceptional price and service. Thanks Annie!!!! You made this very easy for my family. If I buy another Toyota it will be with you guys! Worth the 6 hour drive.
Brendon is Amazing! He answered all our questions listened to our concerns and helped us find a great vehicle at a great price. The whole experience was great from the conversation to signing the paper work. Thank you! we will definitely be back to see you for our next one!!
My experience with DMC was EXCELLENT!! Annie Bennett is absolutely the bomb! She was not at all the pushy sells type I have dealt with in the past. From the moment I contacted her via phone, she allowed me the time and space to take my time and look online and then come in when I was ready to test drive and crunch numbers. She knew I had a very busy schedule, and she also knew that I was not wanting to rush into anything, so she highly respected that by letting me know when new vehicles that I was ...
Travis did a great job meeting with us and allowing us to take our time in deciding what our needs were. We drove many vehicles and when it came time to get something on paper the process was painless. As credit rebuilders, I was worried. Honestly, our experience there was better then I expected. No disappointments here. Also, hats off to Bill for getting us a better rate/deal then initially thought. Next year - DMC gang going to be selling me a Tundra! Thanks Guys!
My name is Quade , Durango motor company was absolutely an amazing experience! Brian and Jordan gave outstanding customer service and were determined to get me into the car I wanted . They were punctual with paperwork and gave me the best rate . I will be a return customer at Durango motor company ! They will give you the best price garunteed! They have a wonderful collection of used and New vehicles as well.
Best used car purchase ever. John Evers and Bill Fountain were great. Fast and low pressure! Thank you for a great experience. Keep up the good work.
It' been a long time since I've been in the market for a new vehicle. I searched on line and decided to test drive a vehicle at Durango Motor Co. Rod was so nice and very accommodating. He let me take my time and showed me all the vehicles available in my price range. This was the most enjoyable car shopping experience I've ever had. I came home with a vehicle I can love for years to come.
My experience buying a vehicle at Durango Motors was wonderful. Annie was so friendly, energetic and professional. She found me the exact vehicle I was looking for. I was amazed that they put new tires, new brakes, windshield and new stereo in the vehicle before they delivered it to me in Cortez. Thank you Annie and Durango Motors. I love my new truck.. Cheryl Foster
My Husband saw a truck sitting on your car lot that He was interested in. We called your dealership and spoke with John Evers. He was very helpful recommending a vehicle he thought would be good for our purpose. He was very diligent gathering all the information from us and information on the vehicle we were interested in. He put in a lot of time getting us the best possible price on both our trade in and the new truck. He was extremely polite and knowledgeable. He really made the transaction as convenient and easy as possible. Thanks for this ...
I went in to Durango Motor Company knowing exactly what I wanted. However it was my first time purchasing a Toyota so I was unfamiliar with Toyotas models. Evan was great to work with; very knowledgeable and easy going. I am now in love with my Toyota 4 runner and can't see myself driving anything else. Thank you so much Evan and Durango motor company.
Thanks for making our truck purchase go smoothly. Very friendly staff great customer service, and we enjoyed the process! They have a great waiting area and offered sodas, ice cream and slushies for waiting customers
NO PRESSURE. easy, QUICK AND WITH A SMILE. Evan was quite pleasant. Found the vehicle we were looking for. Was prompt, funny and professional. Thank you.
I told them the truck and model I wanted with the accessories I wanted. They ordered it and called when it was in. It took a while to arrive, and in the meantime the Toyota website price had increased, but the dealer didn't change the agreed to price. My trade in had actually lost value (about $1200) during the wait, but the dealer actually gave me about $3000 more than the appraisal. When has that ever happened? Annie was great to work with. If you are looking for a new set of wheels, go talk to Annie at DMC. Now I ...
Martin and Tamara were great! The service was great too! We purchase many cars and have pretty much decided what we want when we get to dealership! If they can get us to purchase a car under two hours that's the record and these guy's beat it! Thanks so much!!!
I was unexpectedly shopping for a new 4Runner after my2013 was totaled . My experience with Evan Emerson was outstanding. The best price policy will always bring me back to this dealership. Evan kept in contact almost daily, making sure I was aware of all of my options. I am very happy with the new vehicle and the service from Durango Motor Works!
Thanks to Mikel Carter for the help with purchasing my new Tundra! I was given quick responses to all of my inquiries. When I had questions about the truck, I received answers and pictures via text message within just a couple of minutes. The signing process with Catalin Stegarescu was very easy and hassle free. Thanks for the good experience!
My experience with Durango Motor Company was amazing. Thanks to Annie Bennett who helped us purchase our first vehicle ever!! She was so friendly and helpful.
I was looking to buy a new 2016 Toyota Tacoma right after they were released in September of 2015. I started contacting dealerships from Durango to Grand Junction to request quotes for a specific build. No dealership had exactly what I wanted in stock, so I knew I would have to order one and wait. Annie from Durango Motor Company called me after I submitted an online form from their website. I was hesitant to make the 2 hour drive to the dealership without having some kind of estimate, but I took the chance. We went over options and she put in the ...
The guys there really took care of me and helped me find the best truck for my situation. They were patient and took care of me through the entire process. Brandon helped me return my rental vehicle and even helped me fill the tank so I wouldn't get fined! He also made sure to get my new vehicle up to date with new brake roaters at no cost to me. I have already recommended this dealership to friends and family and will always look their first in the future!